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Latest Updates

April 2014

The Espresso Machine Specialists Terms & Conditions were added to the website.

Terms and Conditions 

1.0 General

1.1.Espresso Machine Specialists Limited trading as “Espresso Machine Specialists Ltd” is an Incorporated New Zealand company, all “Espresso Machine Specialists” website activities come under New Zealand legal jurisdiction.

1.2. “Espresso Machine Specialists Ltd” is committed to following fair business practices. To this end we assure customers that the operation of this website follows the Model Code for Consumer Protection in Electronic Commerce published by the New Zealand Ministry of Commerce, and that we faithfully observe our obligations as set out by the Fair Trading Act 1986 and the Consumer Guarantees Act 1993.


2.0 Pricing

2.1. Prices displayed on “Espresso Machine Specialists” website are subject to change without notice. Prices for items on an order are fixed once your order has been accepted. Subsequent price changes either up or down will not be retroactively applied to accepted orders.
Prices may be adjusted for any reason, and may vary at any time.
All prices are quoted in New Zealand Dollars on the website and in any other correspondence.


3.0 Copyright

Espresso Machine Specialists asserts the right to the copyright of all aspects of the website, except the trademarks, slogans, logos or designs of the products displayed.


4.0 Faulty or Damaged Goods

4.1 Whenever possible, “Espresso Machine Specialists” will undertake to repair or replace any goods damaged prior to delivery."Espresso Machine Specialists” will undertake to repair or replace any faulty goods. Damaged or faulty goods will be either repaired or replaced at the discretion of “Espresso Machine Specialists”. Where repair or replacement of damaged or faulty goods is not possible a full refund will be issued for the value of the damaged goods. Damaged and faulty goods must be returned to “Espresso Machine Specialists” in accordance with our returns policy.


5.0 Order Cancellation

5.1 Though ”Espresso Machine Specialists" will endeavour to supply orders placed and accepted on this website, order placement and acceptance do not constitute an obligation on “Espresso Machine Specialists” to supply. “Espresso Machine Specialists” reserves the right to cancel any order without notice. “Espresso Machine Specialists” obligations will be limited to protections provided by the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

5.2. In event of any cancelled order, cheque or direct debt payments will be refunded in accordance with the Consumer Guarantees Act 1993. In the event that credit card payment is processed for a cancelled order, refunds will processed in accordance with the Consumer Guarantees Act 1993.

5.3 Customers who wish to cancel any order must notify “Espresso Machine Specialists” website by email by 10am on the next business day following the date of order.


6.0 Returns

6.1 “Espresso Machine Specialists” will only accept returns for the following:
• Goods damaged prior to delivery
• Goods with manufacturing faults
• Goods supplied incorrectly
• Goods that vary from their description on the “Espresso Machine Specialists” website


7.0 Submissions

7.1 Any submissions between Espresso Machine Specialists and any customer is to be treated as a submission to Espresso Machine Specialists. By making any submission to Espresso Machine Specialists you are granting Espresso Machine Specialists absolute use of the material, ideas, suggestions, concepts or comments and transferring ownership of ideas to Espresso Machine Specialists. Espresso Machine Specialists is not required to name the customer, compensate the customer or reward the customer in any way, unless required by law.


8.0 Disclaimer

8.1 Espresso Machine Specialists provides this site on an as-is basis and makes no representations of any kind for the operation of the website, as well as for all information, products, materials and services as associated. To the extent of permissible law, we disclaim all warranties and representations. Espresso Machine Specialists does not warrant that any information available on the Espresso Machine Specialists website is accurate, current or complete.
8.2 Espresso Machine Specialists is not liable in any way for any damages arising from the use of this site. This limitation of liability applies to damages of any kind, including direct, indirect and incidental, loss of income, profit, data, property and claims by third parties.
8.3 Espresso Machine Specialists makes no warranty that the site will meet your requirements. The site will be uninterrupted, timely, secure or free of errors. The quality of products will meet or match your expectations any software issues will be rectified.


9.0 Colour

9.1 Espresso Machine Specialists displays products in a variety of ways however colours displayed on a screen vary and may not represent the exact colours in reality. Espresso Machine Specialists is not responsible or liable for any liability or loss incurred through the colours of the website not matching reality.


10.0 Modification of Terms of Use

10.1 Espresso Machine Specialists reserves the right to modify these terms of use at any time without notice. Espresso Machine Specialists accepts no liability or responsibility as a result of these changes.



Espresso Machine Specialists is 100% New Zealand owned and operated